The Health Resources and Services Administration (HRSA), HIV/AIDS Bureau (HAB) has developed guidance for Ryan White HIV/AIDS Program (RWHAP) grantees and planning bodies on the development and implementation of local service standards, formerly referred to as service standards.

  • Service standards are to be developed for each funded service category offered within the state or jurisdiction.
  • Service standards are often embedded within the "Policies and Procedures" in RWHAP Parts C and D programs.
  • These standards are in place to ensure that RWHAP providers offer the same fundamental components of a given service category within a given service area.
  • Measurement of service outcomes is greatly facilitated by the development of service standards and indicators addressing expected or desired service results, including the HRSA/HAB performance measures.


Below are the updated 2018 Standards of Care approved by the Greater Hampton Roads Planning Council. PDF documents will open in a new window


This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Ryan White HIV/AIDS Treatment Extension Act of 2009 (Public Law 111-87) via grant H89HA00007.

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